At this very distressing time there are many decisions and arrangements which need to be made for which you might need information. We hope the following will offer guidance and support.
If Death Occurs At Home
Telephone the doctor who will visit to confirm that death has taken place.
Contact the funeral director.
Arrange to collect the doctor’s Medical Certificate of Death (usually from the surgery).
Take this to the Registrar’s Office (together with the deceased’s Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively, you can register by declaration at any convenient Registrar’s Office, but certificates will be posted to you a few days later.
The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after the necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased’s finances (a fee is payable for each copy).
If The Death Occurs in Hospital
Contact a funeral director to inform them their services are required.
Collect the certificate from the hospital, then follow steps 4–5 above.
Note for Cremation
Your funeral director will usually liaise directly with the surgery regarding the additional certification required.
Useful Links
Please follow the link below to the Lancashire.gov.uk website to provide you with all the details you require and the nearest Register Office:
Lancashire County Council – Death Registration
For more information and advice visit AGE UK:
Age UK – What to do when someone dies
Bereavement Support
If you require support during this difficult time, you can contact:
Cruse Bereavement Care
Vine House, 22 Cromwell Road, Ribbleton, Preston PR2 6YB
Preston, Central & East Lancs
Telephone: 01772 433645
Email: lancashire@cruse.org.uk