Friends & Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

Download Friends & Family Test Form

If you would like to know more about the Friends and Family Test, visit: http://www.nhs.uk/using-the-nhs/about-the-nhs/friends-and-family-test-fft/